Legal

Privacy Policy

This page is maintained by Send234 Payment Limited to answer common questions about how Mansa handles your personal information.

Last Updated: July 23, 2026

At Send234 Payment Limited ("Send234", "we", "our", or "us"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.

Information We Collect

We may collect information including:

  • Your name, email address, phone number, and residential address.
  • Government-issued identification and verification information for Know Your Customer (KYC) purposes.
  • Banking and payment information.
  • Stablecoin wallet addresses and transaction details.
  • Device information, IP address, browser type, cookies, and usage data.
  • Communications with our support team.

How We Use Your Information

We use your information to:

  • Create and manage your account.
  • Verify your identity and comply with applicable laws and regulations.
  • Process fiat-to-stablecoin and stablecoin-to-fiat transactions.
  • Prevent fraud, money laundering, terrorist financing, and other illegal activities.
  • Improve our products and services.
  • Communicate important account or service updates.
  • Meet our legal and regulatory obligations.

Sharing Your Information

We may share your information with trusted third parties where necessary, including:

  • Identity verification providers.
  • Banking and payment partners.
  • Blockchain analytics and fraud prevention providers.
  • Cloud infrastructure and technology service providers.
  • Government authorities, regulators, or law enforcement where required by law.

We do not sell your personal information.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While no system is completely secure, we continuously monitor and improve our security practices.

Data Retention

We retain personal information only for as long as necessary to provide our services and comply with applicable legal, regulatory, accounting, and recordkeeping obligations.

International Transfers

Your information may be processed or stored in Canada or other jurisdictions where our service providers operate. Where applicable, we implement appropriate safeguards to protect your information.

Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion where legally permitted.
  • Withdraw consent where applicable.
  • Contact us regarding how your information is processed.

Cookies

We use cookies and similar technologies to improve your browsing experience, analyze website performance, and enhance security. You may manage cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Send234 Payment Limited

Email: compliance@themansa.net